What is the Dickens Fair?
The bustling streets of Victorian London, immortalized for all time by the mighty pen of Charles Dickens, form the living backdrop of your excursion into Christmas Past. You are a living part of a Victorian Christmas card come to life!
A Bay Area tradition since 1970, the Great Dickens Christmas Fair returns to the historic Cow Palace Exhibition Halls in Daly City from 10am 'til 7pm Saturday, November 18 through Sunday, December 17, 2017, including the Friday after Thanksgiving. Originally conceived and created by Ron & Phyllis Patterson, the fair is now produced by Kevin & Leslie Patterson & Red Barn Productions, who continue the family tradition of theatrical excellence, historical authenticity, and environmental theater. Come wander the lanes of Victorian London, as the glow of twilight settles upon the city, the scent of pine boughs & freshly baked scones floats in the air, and the sound of carolers and holiday merrymakers accompany your stroll.
Do I have to wear a costume? What is the best way to dress for a day at the Dickens Christmas Fair? Is there any clothing that isn't permissible?
Costumes are encouraged but not required for our patrons.
The Dickens Christmas Fair is a casual, family-oriented environment. We suggest you dress comfortably, wear good walking shoes, and check the local weather report to determine if coats and umbrellas will be needed for your walk from the parking lot. The entire Fair is indoors and there is a Cloak Check provided just inside the entrance to "London."
Ensuring that the Fair maintains a family-friendly environment is an important part of our theatrical time travel & holiday experience. In that spirit, we ask you to use your discretion and common sense. Attire that is not appropriate for a family event (and which may result in refusal of admittance) includes but is not limited to:
- Clothing with objectionable material, including obscene language or graphics
- Clothing which, by nature, exposes excessive portions of the skin that may be viewed as inappropriate for a family environment
We also ask that you not attend the event in costumes or clothing that can be viewed as representative of a central Dickensian character (especially Ebenezer Scrooge; the Ghosts of Christmas Past, Present & Future; and Charles Dickens; or of course, Queen Victoria herself or Father Christmas himself; or the American Santa Claus).
Thank you for your understanding and cooperation.
If you wish to create a full or partial costume to enhance your Fair experience, please take the time to consult our very informative participant costume guidelines. Again, costumes are encouraged, but not required!
How much is Parking? Where do I park?
The Cow Palace charges $12.00 per vehicle to park. A complimentary shuttle is available to transport you from the upper parking lot to the front gate. Look for Dickens Fair Shuttle signs.
To park, please use the main Cow Palace entrance at 2600 Geneva Ave., and park as directed by the Cow Palace staff. If you have a handicapped placard, both the Gate 5 entrance and the Main Entrance offer handicapped parking.
Parcel Checks at Fair Entrance
To ensure a safe and enjoyable experience for all our guests, all persons, bags, parcels, and other items may be subject to screening/security checks at the Fair entrance and also within the venue. We reserve the right to not allow any bag, parcel, or other item to be brought into the Fair.
I heard that online "print-at-home" tickets can only be purchased for a specific day. What does this mean?
Tickets are now ‘Select Day’ and, like many other theatrical events, must be purchased for the actual day you wish to attend. Each day will have a limited number of tickets available to ensure the comfort of all who attend the Fair.
Please be aware that all tickets are still Non-Refundable, so please be sure of your date before you purchase. Although non-refundable, tickets are fully transferable, and can be gifted to any person of your choosing.
What if I forget to bring my online "print-at-home" tickets?
Simply go to the Will-Call window and we can verify your ticketing and print them for you.
I heard there is a "Twilight" discount that even Scrooge would love!
Yes. We have a “Scrooge Special” that begins at 3:00 pm each day of the event. Twilight Tickets are available only at the Fair Box Office.
- Adult Twilight Ticket: $18.00
- Child Twilight Ticket: $10.00
Are there ATMs?
Yes. When you need cash, there are four ATMs at the Fair. Two are located just inside the Lobby; the third and fourth are located on Fish Street. All are marked on the Fair Map.
Are there Wheelchairs for rent?
The Fair is handicapped accessible. Wheelchairs are available for rental at the Cloak Check inside the Fair for $10.00 per half day (4 hours) or $20.00 per full day (4+ hours) on a first-come, first-served basis.
Is there a Baby Center or a place for Lost Children?
The Infant Care Space provides a private area to tend to your infant (parents with infants only), and is just across from the entrance of the Victoria & Albert theater, behind the Popcorn stand. For Lost Children, contact a "London Guest Services” person in Green Jacket and Hat, or any server at a beverage stand.
Are Animals welcome at the Fair?
Except for service animals, the Dickens Christmas Fair does not allow animals inside the venue. Service animals are welcome at the Fair.
Is there a Coat or Parcel Check?
Coat and Parcel check is available across from the Patterson & Sons information booth, in the Grand Concourse.
What types of personal items are NOT permitted inside the Dickens Fair?
You may not bring into the Fair:
- Remote control toys
- Inline skates
- Shoes with built-in wheels
- Strollers larger than 36" x 52" (92 x 132 cm)
- Suitcases, coolers or backpacks with or without wheels larger than 24" (61 cm) long x 15" (38 cm) wide x 18" (46 cm) high. Coolers required for medication may be stored at Coat Check.
- Any trailer-like object that is pushed or towed by an wheelchair or stroller
- Alcoholic beverages
- Weapons of any kind or objects that appear to be weapons (toy guns, toy blasters, squirt guns, etc.)
- Folding chairs
- Glass containers (excluding baby food jars)
- Pets (unless they are “Service Animals” as defined by the ADA https://www.ada.gov/regs2010/service_animal_qa.html)
- Tripod stands or monopod stands that cannot fit inside a standard backpack
- Wrapped gifts (all gifts must be able to be unwrapped for inspection)
- Selfie sticks (hand-held extension poles for cameras and mobile devices)
Additional items may also not be permitted.
Please use your best judgment and do not bring anything that may be potentially harmful or disruptive.
Is there an Information Center?
Answers await you inside the Patterson & Sons information booth, opposite the Lobby.
Where are the Restrooms?
There are two locations of flushable toilets; just below the Grand Concourse, and in Ale House Alley near Mad Sal’s Dockside Ale House. There is also a bank of Privies outside the door by the Hat booth in Ale House Alley.
Where do I go regarding Lost and Found?
Have you lost any personal items and want to check if they have been found? Have you found an item you would like to drop off? Visit the Coat and Parcel check across from the Patterson & Sons information booth, in the Grand Concourse. After hours, please email [email protected].
Where do I go for First Aid?
Locate a "London Guest Services” person in Green Jacket and Hat, or any server at a beverage stand, and they will call our onsite EMT.
Is there any Smoking inside the venue?
The Cow Palace is a non-smoking facility. A smoking area is provided outside the main entrance to the Dickens Fair; one may not indulge elsewhere.
Can I leave and come back in?
Visitors to the Fair may leave and re-enter on the same day by receiving a hand stamp upon exit.
How much does the food cost?
Food prices at the Dickens Fair range from desserts/coffee/tea at $2 to full plated meals at $15. Reservation meals at Cuthbert's Tea Shoppe are $27.
No food vendors accept credit cards; there are four ATMs in the event.
Feast on delicious foods from the British Empire and beyond, from scrumptious savories to tempting hand-crafted sweets. Visit one of our 5 traditional pubs to enjoy draft ales, wine, and champagne, or wrap your hands around a Hot Buttered Rum, Irish coffee, or Hot Toddy. Or, enjoy a traditional English High Tea with Scones and little sandwiches - anytime is teatime in Britain!
How do I make reservations for the Tea Parlour?
High Tea is served every day at 4 PM, with reservations required. Due to public demand, the Tea Shoppe is now offering online reservations so patrons of the Fair can make a reservation for tea in advance of their visit. To make a reservation online, visit www.cuthbertsteashoppe.com. Reservations can also be made directly at Cuthbert's at the Fair; when you first arrive at the Fair, please go directly to the Tea Parlour to request your reservation.
Is there food for Vegetarians?
Yes, there are vegetarian options at each food booth inside the event. Please refer to the Food & Drink page on our website for more specific information.
I have allergies; can I bring my own food to the Fair?
You are free to bring food for any seriously picky or allergy-prone person in your group. No picnic baskets, Tupperware, birthday cakes, alcohol, or other outside beverages, except water.
For people with strong peanut allergies or nuts in general, it is important to note that we do have nuts and nut products in our facility.
How do I get Tickets for the Saucy French Postcards Tableaux Revue?
Because the Revue is so popular, we must require a separate free ticket for each show. Free tickets are available at the Telegraph booth next to Patterson & Sons' information booth in the Grand Concourse. We recommend getting your ticket early. There are two shows each Fair day, at 5:30 & 6:15. Please note: This show is for adults over 18 years of age. No children are allowed. No photography is allowed.
Do I need Tickets for any other shows?
No. All other shows are included in your Fair admission.
Is there any Public Transportation to the Cow Palace?
Take Bart or Muni to the Glen Park BART Station. The Fair operates a free Courtesy Shuttle to and from the Glen Park BART station every 30 minutes, from 10:00 AM to 7:00 PM each Fair day.
Cameras, Video, Audio, & Digital Equipment Usage
- Small personal cameras are permitted, but are subject to inspection. Photos may be taken for your personal use only, except where posted and announced.
- Video cameras and tripods are not permitted except for pre-approved media workers who have provided credentials. Media requests will be reviewed and honored in advance only.
- We ask that you use common sense and courtesy when photographing or video taping at the Fair. No intense flash photography (fill only), and remain at a respectful distance from other guests, performers, and stages, etc.
Note: All film, digital, and recording rights are reserved. Commercial film, digital, and sound recordings rights with respect to Red Barn Productions DBA The Great Dickens Christmas Fair, entertainment, and performers and staff are reserved.
Commercial use of any photographs, digital images, audio, tape, or video recordings of, Red Barn Productions DBA The Great Dickens Christmas Fair, without the express written consent of , Red Barn Productions DBA The Great Dickens Christmas Fair or Kevin Patterson CEO is strictly prohibited. All materials contained on our website are protected by United States Copyright law and cannot be reproduced, sold, distributed, transmitted, manipulated, displayed, published, or broadcast without prior written permission.
Can you recommend local Lodging?
For those of you traveling to the fair, check the Lodgings Search page of the San Francisco Convention and Visitors Bureau's website for accommodations in the San Francisco area, or our own preferred hotels and accommodations page.
Who is Charles Dickens?
Charles Dickens (7 February 1812 – 9 June 1870) was the most celebrated English novelist of the Victorian era, and he remains hugely popular. He is responsible for many of English literature's most iconic characters and some of its favorite stories.
Many of his novels, with their recurrent concern for social reform, first appeared in magazines in serialized form, a popular format at the time. Unlike other authors who completed entire novels before serialization, Dickens often created the episodes as they were being serialized. This practice lent his stories a particular rhythm, punctuated by cliffhangers, that kept the public looking forward to the next installment. The continuing popularity of his novels and short stories is such that they have never gone out of print. To read more, see our Brief History of Dickens' London.